Accessibility \statement
Our commitment to accessibility
Sōvly is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and continuously work to improve the accessibility of our online store.
What we do
Use clear, readable font sizes and sufficient colour contrast throughout our site
Provide descriptive alt text for all product images
Ensure all interactive elements are keyboard-navigable
Use descriptive link text so users understand the purpose of each link
Maintain a logical heading structure across all pages
Known limitations
While we aim for full accessibility, some third-party content and tools embedded in our site such as payment processors and live chat widgets may not fully conform to accessibility standards. We are actively working with our providers to address these gaps.
Feedback
We welcome your feedback on the accessibility of our site. If you experience any difficulty accessing any part of sovly.com, or if you need assistance completing a purchase, please contact us at support@sovly.com. We take all accessibility concerns seriously and aim to respond within 2 business days.
Alternative access
If you are unable to access any part of our website due to a disability, please email or call us and we will be happy to assist you with your order or provide information in an alternative format.